Connect your business's Instagram professional account and Voz AI replies to customer messages for you, saves every enquiry to a private inbox, and stops the moment someone on your team replies.
Illustration · replies are set up for each business
What it does
Voz AI gives small businesses an assistant that answers customer enquiries on their own Instagram account. This is everything it does.
When a customer messages your account, the assistant reads the message and sends a relevant reply within seconds, written in your business's own voice from the details you give us. It replies in English. If a customer writes in Hindi, it replies in Hindi.
The customer's name, phone number and what they asked about are saved in a private inbox. Each business sees only its own conversations, so you can call your leads back.
When someone comments a keyword such as “price” on your post, they get exactly one private reply inviting them to continue in messages. Comments without your keyword are left alone.
Reply yourself at any time, from the Instagram app or from the inbox, and the assistant stops replying in that conversation. You stay in charge of every chat.
If a customer raises a complaint, the conversation is flagged for a person on your team to handle.
It never quotes prices. It collects what your team needs and lets you give the price yourself.
Clear limits
The assistant answers messages. It does not run your account. These limits are part of every set-up.
It never
How it works for your business
You connect your business's Instagram professional account and authorise Voz AI to read and reply to its messages and comments.
We write the assistant's replies from your business details: your services, your timings, how you talk to customers and which comment keywords to answer.
DMs are answered in seconds. A keyword comment gets one private reply. Each enquiry lands in your private inbox.
Reply whenever you like, from the Instagram app or the inbox. The assistant stops in that chat.
Your customers' data
We use the messages and comments on your account only to provide this service: to read each message, write and send the reply, and save the enquiry in your private inbox. Each business sees only its own conversations.
We do not use this data for advertising, we do not sell it, and we do not share it outside the service. You can disconnect your Instagram account at any time, and we delete your data on request.
Read our privacy policy and how to request data deletion.
The business behind the service
Voz AI, a founder-operated studio in India that builds and runs AI employees for calls, WhatsApp and Instagram.
hello@vozai.in
WhatsApp +91 95606 06772 (opens in a new tab)
instagram.com/vozai.in (opens in a new tab)
Questions
No. It never quotes prices. It collects the customer’s name, phone number and what they asked about, so your team can give the price.
No. It replies to messages and sends one private reply to keyword comments. It never publishes posts, stories or anything else on your account.
The assistant stops replying in that conversation. This works whether you reply from the Instagram app or from your inbox.
It replies in English. If a customer writes in Hindi, it replies in Hindi.
Instagram professional accounts. You connect your own account and authorise Voz AI to read and reply to its messages and comments.
Yes. You can disconnect your Instagram account at any time, and we delete your data on request. See our privacy policy and the data deletion page.
Free first step
Tell us about your business on WhatsApp. We set the replies up with you, you connect your account, and your DMs are answered in seconds from then on.
Keep reading